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Refine industry collection practitioner metadata
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‎industries/customer-support-success.md‎

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| Skill | What it does here | Persona | Install | Stars |
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|---|---|---|---|---:|
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| [Zammad Open Source Web-Based Helpdesk and Ticketing System](../skills/zammad-open-source-helpdesk-ticketing-system/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | High | 5.5k |
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| [Chatwoot Open Source Customer Engagement and Omnichannel Support Platform](../skills/chatwoot-open-source-customer-engagement-omnichannel-support/) | Adds a practitioner-ready option for customer support & success workflows without turning the collection into a generic catalog. | Support ops / success manager | High | 28.5k |
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| [Search Help Scout conversations and thread context before drafting support replies](../skills/search-help-scout-conversations-and-thread-context-before-drafting-support-replies/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | Low | 36 |
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| [Outline Open Source Team Knowledge Base and Wiki Platform](../skills/outline-knowledge-base-wiki/) | Adds a practitioner-ready option for customer support & success workflows without turning the collection into a generic catalog. | Support ops / success manager | High | 38k |
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| [AFFiNE Knowledge Base and Collaborative Workspace Platform](../skills/affine-knowledge-base-collaborative-workspace-platform/) | Adds a practitioner-ready option for customer support & success workflows without turning the collection into a generic catalog. | Support ops / success manager | High | 67.2k |
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| [Twenty Open Source CRM Platform and Salesforce Alternative](../skills/twenty-open-source-crm-salesforce-alternative/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | High | 43.5k |
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| [HubSpot CRM Contact Enrichment Pipeline](../skills/hubspot-crm-contact-enrichment-pipeline/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | High | 392 |
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| [nb CLI Note-Taking Bookmarking and Knowledge Base Application](../skills/nb-cli-note-taking-bookmarking-knowledge-base/) | Adds a practitioner-ready option for customer support & success workflows without turning the collection into a generic catalog. | Support ops / success manager | Low | 8.1k |
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| [Connect MCP agents to Zendesk ticket and Help Center workflows](../skills/connect-mcp-agents-to-zendesk-ticket-and-help-center-workflows/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | High | 95 |
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| [Triage support tickets and draft customer replies with Claude Code support skills](../skills/triage-support-tickets-and-draft-customer-replies-with-claude-code-support-skills/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | Medium | 87 |
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| [Let MCP agents inspect and update Freshdesk tickets safely](../skills/let-mcp-agents-inspect-and-update-freshdesk-tickets-safely/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | High | 59 |
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| [Inspect Freshservice service-management tickets and modules through MCP](../skills/inspect-freshservice-service-management-tickets-and-modules-through-mcp/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | High | 31 |
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| [Normalize vCard contact exports into structured contact records before CRM imports or dedup jobs](../skills/normalize-vcard-contact-exports-into-structured-contact-records-before-crm-imports-or-dedup-jobs/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | High | 50 |
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| [Normalize international phone numbers into E.164 before CRM imports or messaging workflows](../skills/normalize-international-phone-numbers-into-e164-before-crm-imports-or-messaging-workflows/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | High | — |
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| [Gmail Thread Summarizer and Action Extractor](../skills/gmail-thread-summarizer-action-extractor/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | Low | — |
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| [Extract structured data and attachments from raw email with MailParser](../skills/extract-structured-data-and-attachments-from-raw-email-mailparser/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | Low | 1.7k |
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| [AssemblyAI Real-Time Call Intelligence](../skills/assemblyai-realtime-call-intelligence/) | Adds a practitioner-ready option for customer support & success workflows without turning the collection into a generic catalog. | Support ops / success manager | Medium | — |
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| [Strip quoted email history and signatures before summarizing inbound replies](../skills/strip-quoted-email-history-and-signatures-before-summarizing-inbound-replies/) | Provides a practical customer support & success step for Helpdesk queues, ticket triage, conversation lookup, knowledge-base workflows, customer context, CRM sync, and reply-drafting support. | Support ops / success manager | Medium | 78 |
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| [Zammad Open Source Web-Based Helpdesk and Ticketing System](../skills/zammad-open-source-helpdesk-ticketing-system/) | Provides a self-hosted ticketing system for teams that need full helpdesk workflow control. | Support ops lead / helpdesk admin | High | 5.5k |
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| [Chatwoot Open Source Customer Engagement and Omnichannel Support Platform](../skills/chatwoot-open-source-customer-engagement-omnichannel-support/) | Unifies chat, email, and social support channels for teams managing customer conversations. | CX ops / support manager | High | 28.5k |
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| [Search Help Scout conversations and thread context before drafting support replies](../skills/search-help-scout-conversations-and-thread-context-before-drafting-support-replies/) | Grounds reply drafts in actual Help Scout threads and customer history. | Support agent / success manager | Medium | 36 |
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| [Outline Open Source Team Knowledge Base and Wiki Platform](../skills/outline-knowledge-base-wiki/) | Gives support teams a searchable internal knowledge base for escalation and reply grounding. | Support enablement / knowledge manager | High | 38k |
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| [AFFiNE Knowledge Base and Collaborative Workspace Platform](../skills/affine-knowledge-base-collaborative-workspace-platform/) | Combines notes, whiteboards, and lightweight databases for support playbooks and incident context. | Support enablement / ops lead | High | 67.2k |
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| [Twenty Open Source CRM Platform and Salesforce Alternative](../skills/twenty-open-source-crm-salesforce-alternative/) | Adds an open CRM layer for account context and handoffs without locking into Salesforce. | Success ops / CRM admin | High | 43.5k |
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| [HubSpot CRM Contact Enrichment Pipeline](../skills/hubspot-crm-contact-enrichment-pipeline/) | Enriches contact and company records before account reviews or support escalations. | RevOps / customer success ops | Medium | 392 |
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| [nb CLI Note-Taking Bookmarking and Knowledge Base Application](../skills/nb-cli-note-taking-bookmarking-knowledge-base/) | Stores local notes, bookmarks, and snippets for lightweight support knowledge capture. | Support engineer / solo operator | Low | 8.1k |
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| [Connect MCP agents to Zendesk ticket and Help Center workflows](../skills/connect-mcp-agents-to-zendesk-ticket-and-help-center-workflows/) | Lets MCP-capable agents prepare Zendesk ticket work with ticket and Help Center context. | Support ops engineer / Zendesk admin | High | 95 |
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| [Triage support tickets and draft customer replies with Claude Code support skills](../skills/triage-support-tickets-and-draft-customer-replies-with-claude-code-support-skills/) | Frames ticket triage and reply drafting as supervised work rather than autonomous sending. | Support lead / AI support operator | Medium | 87 |
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| [Let MCP agents inspect and update Freshdesk tickets safely](../skills/let-mcp-agents-inspect-and-update-freshdesk-tickets-safely/) | Exposes Freshdesk ticket context to agents while keeping updates bounded and reviewable. | Freshdesk admin / support ops | High | 59 |
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| [Inspect Freshservice service-management tickets and modules through MCP](../skills/inspect-freshservice-service-management-tickets-and-modules-through-mcp/) | Covers ITSM-style tickets and modules that customer support teams often escalate into. | IT service desk / support ops | High | 31 |
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| [Normalize vCard contact exports into structured contact records before CRM imports or dedup jobs](../skills/normalize-vcard-contact-exports-into-structured-contact-records-before-crm-imports-or-dedup-jobs/) | Cleans contact exports before CRM import, dedupe, or account handoff work. | CRM ops / support data analyst | Low | 50 |
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| [Normalize international phone numbers into E.164 before CRM imports or messaging workflows](../skills/normalize-international-phone-numbers-into-e164-before-crm-imports-or-messaging-workflows/) | Standardizes messy phone inputs before CRM sync or messaging workflows. | CRM ops / lifecycle marketer | Low | — |
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| [Gmail Thread Summarizer and Action Extractor](../skills/gmail-thread-summarizer-action-extractor/) | Turns long support-adjacent email threads into action lists and follow-up context. | Customer success manager / founder | Medium | — |
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| [Extract structured data and attachments from raw email with MailParser](../skills/extract-structured-data-and-attachments-from-raw-email-mailparser/) | Normalizes inbound email bodies and attachments for ticket creation or routing. | Support automation engineer | Medium | 1.7k |
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| [AssemblyAI Real-Time Call Intelligence](../skills/assemblyai-realtime-call-intelligence/) | Captures live call transcripts and speaker context for support QA and follow-up notes. | Call center ops / QA lead | High | — |
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| [Strip quoted email history and signatures before summarizing inbound replies](../skills/strip-quoted-email-history-and-signatures-before-summarizing-inbound-replies/) | Keeps reply summaries focused on the newest customer message instead of quoted thread noise. | Support agent / inbox triage lead | Low | 78 |
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## Editorial Notes
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‎industries/devrel-api-documentation.md‎

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| Skill | What it does here | Persona | Install | Stars |
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|---|---|---|---|---:|
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| [Redoc OpenAPI Documentation Renderer](../skills/redoc-openapi-documentation-renderer/) | Adds a practitioner-ready option for devrel & api documentation workflows without turning the collection into a generic catalog. | DevRel / API docs engineer | High | 25.6k |
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| [Scalar OpenAPI Reference and API Client Platform](../skills/scalar-openapi-reference-api-client-platform/) | Adds a practitioner-ready option for devrel & api documentation workflows without turning the collection into a generic catalog. | DevRel / API docs engineer | High | 14.6k |
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| [Redocly CLI OpenAPI Linter and Documentation Generator](../skills/redocly-cli-openapi-linter-documentation-generator/) | Provides a practical devrel & api documentation step for API docs, OpenAPI references, SDK generation, docs-site publishing, prose linting, and developer enablement workflows. | DevRel / API docs engineer | High | 1.4k |
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| [DevDocs Unified API Documentation Browser](../skills/devdocs-unified-api-documentation-browser/) | Adds a practitioner-ready option for devrel & api documentation workflows without turning the collection into a generic catalog. | DevRel / API docs engineer | High | 38.7k |
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| [MkDocs Project Documentation Generator](../skills/mkdocs-project-documentation-generator/) | Adds a practitioner-ready option for devrel & api documentation workflows without turning the collection into a generic catalog. | DevRel / API docs engineer | Medium | 21.9k |
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| [Fumadocs React Documentation Framework and Docs Site Generator](../skills/fumadocs-react-documentation-framework-and-docs-site-generator/) | Adds a practitioner-ready option for devrel & api documentation workflows without turning the collection into a generic catalog. | DevRel / API docs engineer | Medium | 11.5k |
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| [Vale Prose Linter for Technical Documentation](../skills/vale-prose-linter-technical-docs/) | Provides a practical devrel & api documentation step for API docs, OpenAPI references, SDK generation, docs-site publishing, prose linting, and developer enablement workflows. | DevRel / API docs engineer | Low | 5.3k |
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| [Orval OpenAPI Client Regeneration Skill for Typed SDKs](../skills/orval-openapi-client-regeneration-skill-typed-sdks/) | Adds a practitioner-ready option for devrel & api documentation workflows without turning the collection into a generic catalog. | DevRel / API docs engineer | High | 5.7k |
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| [Spectral OpenAPI and AsyncAPI Linter](../skills/spectral-openapi-asyncapi-linter/) | Provides a practical devrel & api documentation step for API docs, OpenAPI references, SDK generation, docs-site publishing, prose linting, and developer enablement workflows. | DevRel / API docs engineer | High | 3.1k |
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| [Bundle and validate OpenAPI files into one publishable spec with swagger-cli](../skills/bundle-and-validate-openapi-files-into-one-publishable-spec-with-swagger-cli/) | Provides a practical devrel & api documentation step for API docs, OpenAPI references, SDK generation, docs-site publishing, prose linting, and developer enablement workflows. | DevRel / API docs engineer | High | 517 |
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| [Resolve and validate OpenAPI specs with remote refs before client generation or review with Prance](../skills/resolve-and-validate-openapi-specs-with-remote-refs-before-client-generation-or-review-with-prance/) | Provides a practical devrel & api documentation step for API docs, OpenAPI references, SDK generation, docs-site publishing, prose linting, and developer enablement workflows. | DevRel / API docs engineer | High | 261 |
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| [Run .http and .rest request files with variables, hooks, and assertions during local or CI checks with httpYac](../skills/run-http-and-rest-request-files-with-variables-hooks-and-assertions-during-local-or-ci-checks-with-httpyac/) | Adds a practitioner-ready option for devrel & api documentation workflows without turning the collection into a generic catalog. | DevRel / API docs engineer | Low | 809 |
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| [Publish versioned MkDocs documentation with mike](../skills/publish-versioned-mkdocs-documentation-with-mike/) | Adds a practitioner-ready option for devrel & api documentation workflows without turning the collection into a generic catalog. | DevRel / API docs engineer | Medium | 728 |
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| [Verify Markdown links before docs or content ship with markdown-link-check](../skills/verify-markdown-links-before-docs-or-content-ship-with-markdown-link-check/) | Adds a practitioner-ready option for devrel & api documentation workflows without turning the collection into a generic catalog. | DevRel / API docs engineer | Low | 693 |
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| [Redoc OpenAPI Documentation Renderer](../skills/redoc-openapi-documentation-renderer/) | Publishes clean OpenAPI references for API consumers who need fast navigation. | API docs engineer / DevRel | Medium | 25.6k |
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| [Scalar OpenAPI Reference and API Client Platform](../skills/scalar-openapi-reference-api-client-platform/) | Combines reference docs and request testing so developers can inspect endpoints in context. | DevRel engineer / API platform PM | Medium | 14.6k |
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| [Redocly CLI OpenAPI Linter and Documentation Generator](../skills/redocly-cli-openapi-linter-documentation-generator/) | Bundles linting, validation, bundling, and docs generation in one OpenAPI release gate. | API governance lead / docs engineer | Medium | 1.4k |
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| [DevDocs Unified API Documentation Browser](../skills/devdocs-unified-api-documentation-browser/) | Gives agents and developers a fast offline-searchable API reference surface. | Developer advocate / support engineer | Low | 38.7k |
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| [MkDocs Project Documentation Generator](../skills/mkdocs-project-documentation-generator/) | Provides a stable Markdown-to-docs-site path for project and internal docs. | Technical writer / developer educator | Medium | 21.9k |
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| [Fumadocs React Documentation Framework and Docs Site Generator](../skills/fumadocs-react-documentation-framework-and-docs-site-generator/) | Fits React/Next.js docs teams that need a modern docs framework rather than a static-only stack. | Frontend docs engineer | High | 11.5k |
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| [Vale Prose Linter for Technical Documentation](../skills/vale-prose-linter-technical-docs/) | Catches style, terminology, and readability drift before generated docs ship. | Technical editor / docs lead | Low | 5.3k |
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| [Orval OpenAPI Client Regeneration Skill for Typed SDKs](../skills/orval-openapi-client-regeneration-skill-typed-sdks/) | Regenerates typed API clients from OpenAPI specs so examples and SDKs stay aligned. | SDK engineer / API platform engineer | Medium | 5.7k |
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| [Spectral OpenAPI and AsyncAPI Linter](../skills/spectral-openapi-asyncapi-linter/) | Enforces API style and contract rules before docs or generated clients depend on the spec. | API governance / platform engineer | Low | 3.1k |
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| [Bundle and validate OpenAPI files into one publishable spec with swagger-cli](../skills/bundle-and-validate-openapi-files-into-one-publishable-spec-with-swagger-cli/) | Compiles multi-file OpenAPI definitions into one artifact for publishing or review. | API docs engineer / CI maintainer | Low | 517 |
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| [Resolve and validate OpenAPI specs with remote refs before client generation or review with Prance](../skills/resolve-and-validate-openapi-specs-with-remote-refs-before-client-generation-or-review-with-prance/) | Resolves remote references so codegen and docs are based on the actual compiled contract. | API integration engineer | Low | 261 |
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| [Run .http and .rest request files with variables, hooks, and assertions during local or CI checks with httpYac](../skills/run-http-and-rest-request-files-with-variables-hooks-and-assertions-during-local-or-ci-checks-with-httpyac/) | Turns API examples into executable checks that catch stale docs and broken sample flows. | DevRel engineer / QA engineer | Medium | 809 |
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| [Publish versioned MkDocs documentation with mike](../skills/publish-versioned-mkdocs-documentation-with-mike/) | Keeps older docs versions available while publishing new releases. | Docs release manager | Medium | 728 |
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| [Verify Markdown links before docs or content ship with markdown-link-check](../skills/verify-markdown-links-before-docs-or-content-ship-with-markdown-link-check/) | Catches broken links across docs and README files before they reach developers. | Technical writer / docs QA | Low | 693 |
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## Editorial Notes
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