Cant log in to Vaultwarden - Browser extensions - 404 on /identity/accounts/prelogin/password

[Godl1ke]

Prerequisites

• I have searched the existing Closed AND Open Issues AND Discussions
• I have searched and read the documentation

Vaultwarden Support String

Your environment (Generated via diagnostics page)

• Vaultwarden version: v1.35.4
• Web-vault version: v2026.1.1
• OS/Arch: linux/x86_64
• Running within a container: true (Base: Debian)
• Database type: PostgreSQL
• Database version: PostgreSQL 16.13 (Debian 16.13-1.pgdg13+1) on x86_64-pc-linux-gnu, compiled by gcc (Debian 14.2.0-19) 14.2.0, 64-bit
• Uses config.json: true
• Uses a reverse proxy: true
• IP Header check: true (X-Forwarded-For)
• Internet access: false
• Internet access via a proxy: false
• DNS Check: false
• TZ environment: Europe/Vienna
• Browser/Server Time Check: true
• Server/NTP Time Check: n/a
• Domain Configuration Check: true
• HTTPS Check: true
• Websocket Check: true
• HTTP Response Checks: true

Config & Details (Generated via diagnostics page)

Show Config & Details

Environment settings which are overridden: SIGNUPS_ALLOWED, SIGNUPS_VERIFY, EMERGENCY_ACCESS_ALLOWED, EMAIL_CHANGE_ALLOWED, PASSWORD_HINTS_ALLOWED, SHOW_PASSWORD_HINT, ADMIN_TOKEN, IP_HEADER, HTTP_REQUEST_BLOCK_NON_GLOBAL_IPS

Config:

{
  "_duo_akey": null,
  "_enable_duo": true,
  "_enable_email_2fa": false,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "***:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_connect_src": "",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_idle_timeout": 600,
  "database_max_conns": 10,
  "database_min_conns": 2,
  "database_timeout": 30,
  "database_url": "**********://************************************************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "dns_prefer_ipv6": false,
  "domain": "*****://*******************",
  "domain_origin": "*****://*******************",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": false,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": false,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "enforce_single_org_with_reset_pw_policy": false,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "http_request_block_non_global_ips": true,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 744,
  "invitation_org_name": "AMA - Vaultwarden - Jumphost",
  "invitations_allowed": true,
  "ip_header": "X-Forwarded-For",
  "job_poll_interval_ms": 30000,
  "log_file": "/var/log/vaultwarden.log",
  "log_level": "error",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "*************************",
  "org_events_enabled": true,
  "org_groups_enabled": false,
  "password_hints_allowed": false,
  "password_iterations": 600000,
  "purge_incomplete_sso_auth": "0 20 0 * * *",
  "push_enabled": false,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": false,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": true,
  "smtp_accept_invalid_hostnames": true,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": null,
  "smtp_from": "***********************************",
  "smtp_from_name": "**********************",
  "smtp_host": "******************",
  "smtp_password": null,
  "smtp_port": 25,
  "smtp_security": "starttls",
  "smtp_ssl": null,
  "smtp_timeout": 15,
  "smtp_username": null,
  "sso_allow_unknown_email_verification": false,
  "sso_audience_trusted": null,
  "sso_auth_only_not_session": false,
  "sso_authority": "",
  "sso_authorize_extra_params": "",
  "sso_callback_path": "*****://************************************************",
  "sso_client_cache_expiration": 0,
  "sso_client_id": "",
  "sso_client_secret": "***",
  "sso_debug_tokens": false,
  "sso_enabled": false,
  "sso_master_password_policy": null,
  "sso_only": false,
  "sso_pkce": true,
  "sso_scopes": "email profile",
  "sso_signups_match_email": true,
  "templates_folder": "/data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": 30,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": true,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Vaultwarden Build Version

v1.35.4

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

openresty v1.1.3

Host/Server Operating System

Linux

Operating System Version

Red Hat Enterprise Linux 9.8 (Plow)

Clients

Browser Extension

Client Version

Firefox 140.11.0esr (64-Bit)

Steps To Reproduce

You have to be full logged out (with Cache it works!)

1. Open Browser Extension
2. Open DevTools and inspect the Network Tab
3. Enter E-Mail Adress
4. Enter Masterpassword
5. You get the Message: An error has occurred. An unexpected error has occurred, and you see in the DevTools: POST /identity/accounts/prelogin/password returns 404 Not Found.

Expected Result

The current Vaultwarden version should be compatible with the Bitwarden clients. After successful username and password verification, a login should occur and the user should have access to their passwords without a 404 error during the pre-login stage.

Actual Result

Currently, the new browser extensions and Bitwarden clients don't appear to be compatible with the current Vaultwarden version. Something has been changed in the API endpoints, which leads to a 404 error during pre-login and makes a fresh login impossible. Users who were already logged in can still sign in as before, but if you perform a full re-authentication, this problem occurs.

Logs

DevTools:
POST
	https://vaultwardenserver.abc/identity/accounts/prelogin/password
Status
404

Additional Context

No response